Social Development reiterates dedication to bettering SASSA services



23rd January 2025
Social Development Department Minister Sisisi Tolashe has pledged her guidance and dedication to improving South African Social Security Agency (SASSA) products and services during an engagement while using the company's senior supervisors in a strategic setting up session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the numerous social grant beneficiaries, who excelled while in the 2024 matric examinations.

In the 724 156 full-time learners who registered for your National Senior Certificate (NSC), 572 338 are social grant beneficiaries, symbolizing 81% from the registered pupils within the education sector.

These learners obtained a commendable pass rate of 86%.

"This indicates the financial investment government is producing in the life of bad and susceptible youngsters is yielding a positive impression in breaking intergenerational poverty," Tolashe stated.

Reflecting on the latest achievements, the Minister highlighted important milestones and ongoing priorities. She dedicated to urgently addressing the issue of everlasting Management appointments and also the scarcity of staff at most local offices.

Additionally, the Minister website highlighted the necessity for Group-based engagements and outreach routines.

"Our Local community is looking ahead to our huge intensification of community outreach, exactly where we prioritise website underserved places to carry expert services nearer to our persons," she reiterated.

With regards to SASSA units, Tolashe urged administration sassa grants to prioritise increasing and modernising programs to boost accessibility, queue management and prevent fraud.

In addition, the Minister has asked for SASSA Acting CEO, Themba Matlou, to provide a plan that seeks get more info to take care of the here issues of payment channels in rural places by supplying another Option for payments.

"We commit ourselves to operate with [SASSA]... We can be found at all times to handle the challenges alongside one another. Most of us should be Resolution-pushed in our study course to create improvements towards the life of our people today by means of concerted initiatives," the Minister said.

SASSA is a nationwide agency of government that administers South Africa's social protection procedure, such as distributing social grants on behalf in the Department of Social Development. – SAnews.gov.za


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